Fidelity Pharma Pvt Ltd
Last Updated: 22 September 2026
The following contact information is provided for customers, website users, business partners and other stakeholders who need to contact Fidelity Pharma regarding orders, products, complaints, claims, privacy matters, product-quality concerns or general enquiries.
Company
Fidelity Pharma Pvt Ltd
Business Address
Plot No. 38/B, Survey No. 14, Deh Kharkharo, River Road, Murad Memon Goth, Gadap Town, Karachi 75040, Pakistan
info@fidelitypharma.com.pk
Phone / WhatsApp
+92 318 5054095
Website
fidelitypharma.com.pk
Customer Service and Order Enquiries
For order status, shipping, returns, refunds, exchanges, product enquiries and general customer support, contact info@fidelitypharma.com.pk or +92 318 5054095. Please include your order number where applicable.
Product Quality and Safety Concerns
For suspected product defects, counterfeit concerns, adverse reactions, damaged packaging, expiry issues or other product-safety matters, contact Fidelity Pharma promptly and provide the product name, batch number, expiry date, description of the concern and relevant photographs where available.
Medical Emergencies
Fidelity Pharma's website, email, telephone and WhatsApp channels are not emergency medical services. In a medical emergency, seek immediate assistance from an appropriate healthcare provider or emergency service.
Privacy Requests
Privacy-related questions or requests may be submitted to info@fidelitypharma.com.pk. Fidelity Pharma may request reasonable identity verification before acting on certain requests.
Returns
Customers must contact Fidelity Pharma before sending any product back. The authorised return receiving location and return instructions will be provided after the return request has been reviewed and approved.
Business and Corporate Enquiries
General business, partnership, supplier or corporate enquiries may be sent to info@fidelitypharma.com.pk.